Frequently asked questions

Does Rugged-Phones offer local support and repairs?

Yes, our repair and technical center is located in Villieria, Gauteng.

Are our phones approved?

Yes, we have both ICASA approved and Google Mobile Services certified.

How long is the warranty on our phones?

All devices carry a one year Manufacturers Warranty, with an option to purchase an extended year

Do you provide credit solutions?

We use 3rd party companies called FASTA for all credit applications.

How long does delivery take after payments?

Delivery takes 2 – 5 working days, depending where you are located in South Africa. If we don’t have stock we will order from our supplier and as soon as we receive it, we will ship immediately to you

Do you have retail outlets?

We only sell and distribute via our online store